About us / Introduction 

We founded in 2011 and grown-up as the leading online shopping store offering a huge range of products from the most popular / branded merchandise comprising of the latest and advanced level of products

One Window Solution

Time is money and Subkuchpk.com understands that perfectly.  Our online presence has been created to save your valuable time. With such a busy lifestyle, people are looking out for more service-related businesses that save them the time and hassle rather than wasting it continuously.

 

Shop the best products being offered by top-notch brands / valued vendors via our website. You can easily find the relevant products, all under one roof provided by Subkuchpk.com. However, we are more efficient as we allow you to shop online rather than waste time visiting the physical retail outlets of your favourite brands. Shop at Subkuchpk.com and let us make your life easier while you can use that same time for some of the finer things in life.

 

How do we facilitate our valued customers?

It only gets bigger and better at Subkuchpk.com. In addition to creating a one window solution we have also committed to work 24/7. No need to be worried about placing an order at any fixed time of the day. Log on and place your order. Are you almost in bed and just remembered you had to pre-order your favourite product? No problem, we are here to take your order. And it just keeps getting better with our payment options too. We have multiple payment options including Cash on Delivery (COD), Credit Card Payments, PayPal and Bank Transfers.

We are quick to respond to our customers in the shortest possible time via whatever medium of communication you have chosen. Our offer on almost immediate returns on defected or damaged merchandise during transit allows you to feel as comfortable as if you were choosing goods from your own shop. Our philosophy is simple:

“Treat someone as you would like to be treated”. 

This ensures us to be able to sell the best products coupled with the most convenient and effective Subkuchpk service. Shop now with Subkuchpk.com and feel the difference.

The Company:

Why spend your time digging through the market when you can shop easily and safely at SUBKUCHPK with such a huge variety of product range, you won't need to look elsewhere to satisfy your cravings. Subkuchpk strives to make it easy for customers to find the best offers; with features such as daily and weekly product reviews, discounted price and best seller suggestions, Subkuchpk helps customers make the most informed purchase decision online.

SUBKUCHPK believes in providing our customers not only value for money but exceeding their expectations at every level through our pre and post-sales perspective. We aim to keep our customers updated and, in the loop, so whether it’s a query for an order or any tech-update, we will go beyond our excellence to create an ultimate online shopping experience when using our e-commerce platform.

Our Vision

" To redefine the landscape of retailing and E-commerce in Pakistan by working towards a more customer-centric business approach and to ensure customer convenience and gratification. "

Our Mission

Converging over years of rich experience of providing a one-stop solution for all of your shopping needs through Subkuchpk's Online, Retail, the Corporate and Wholesale network backed by efficient after-sales service and quality products. "

Our Service:

At Subkuchpk, our focus has always been on helping our customers save time and money. Subkuchpk values the trust that our customers, associates, representatives and service providers place in us. This is why we've invested in creating an e-commerce platform that allows you to order your desired product and endeavour to manage personal information in accordance with our core value of respect for the individual. An Express Checkout facility saves you time; and you can change your account details, all without having to speak to our customer support team.

Of course, if you want us to handle your query, we have a live chat facility at the very front of our website page and an email system for queries that is free for registered customers as well as the standard procedure of contacting our support team. For those who prefer to operate via social media, Subkuchpk has its own dedicated Facebook page and Twitter account for queries and special offers.

We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we always look forward to hearing from you.

Product Policy

Availability, Ordering & Pricing

Subkuchpk offers wide range of quality products and this list is growing every day. Subkuchpk lets you sort by Brand, price, customer ratings or features, so finding the the right product for you is a breeze. Our customers know they're getting the best prices and exclusive offers on a huge range of products.

All prices are listed in Rupees and are inclusive of GST and are listed on the Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it. We do not offer price matching for any items sold by any seller on our Site or other websites.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for the refund will apply.

We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or SMS if any products you order turn out to be unavailable.

You should note that in some instances, the Site may not be able to process your order for various reasons. Therefore, the Site reserves the right to cancel or refuse any order, any time, and for any reason. Moreover, your order acceptance is subject to verification of your personal and credit card details. At times, before order acceptance, you may be asked to provide additional information to verify your identity including but not limited to your phone number and address.

 

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

If the discounted product runs out of stock, reimbursement will be made for the paid amount only.

Product Information, Pricing and Inventory

 

·         All products, their descriptions, specifications, pictures, videos and prices are as provided are under an obligation to update the same, as and when they are subject to change.

 

·         Where products are not available it will either not appear on the website, or a lead time may be specified for order fulfilment. At times, certain products may be available for pre-ordering, which will be clearly mentioned.

 

·         Prices of all products on Subkuchpk.com are full and final, inclusive of all taxes and duties for Pakistan

 

Discount Policy

 

· Only one quantity is allowed for the purchase of each discounted product. If/or any such order(s) contains similar e-mail address, billing/shipping address/contact number having more than 1 quantity of the discounted product(s), Subkuchpk.com reserves the right to cancel all such order(s) at any point of time whatsoever without any intimation to the customer.

 

· If the discounted product runs out of stock, the reimbursement will be made for the paid amount only.

 

·In case of order cancellation due to any reason, Subkuchpk will not be liable to refund the discount amount. 

 

Offers, deals and promotions

 

From time to time, various offers, deals and promotions may be advertised on Subkuchpk.com properties, which include its website, Facebook page, Twitter page, YouTube channel, Google+ page, and other on-ground and online media. Such offers, deals and promotions will generally be time-barred and will have specific rules applied to each of them. Any dispute or misunderstanding arising related to these offers, deals and/or promotions may be duly communicated to [email protected] for review. However, it is hereby understood that by the usage of the Subkuchpk.com platform, you as the user agree that the final decision in such cases will rest with Subkuchpk.com.