Terms & Condition Policy

 

These terms and conditions (“Terms and Conditions”) are applicable not only to the Site, but to all of its subsidiaries, divisions, and affiliate operated websites that reference these Terms and Conditions.

 

SUBKUCHPK E-Com, Subkuchpk.com serves as a unique and full-featured e online platform, also acts as the enabler of technology, logistics, and payments and after-sales support solutions required to provide a sound and unique shopping experience to its customers and vendors.

Welcome to Subkuchpk.com also hereby known as “we", "us" or " SUBKUCHPK". We are an online marketplace and these are the terms and conditions governing your access and use of    Subkuchpk along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

By using Subkuchpk.com (‘Site’) you agree to these terms and conditions, privacy policy, returns and refund policy of the Site. Please read the Terms and Conditions carefully before using    Subkuchpk.com.

Your access to the Site is subject to your understanding and acceptance of the following Terms and Conditions. However, you are requested to discontinue the use of the Site if you do not accept the Terms and Conditions.

 

The Site reserves the right to add, remove, change, or modify any clause of the Terms and Conditions anytime without providing any prior notice. The changes, modifications, removal and addition of any information on the Site will be considered effective from the time it is posted. Users are advised to regularly check the Terms and Conditions of the Site to stay updated. If you continue to use the Site even after changes, then it will constitute as your acceptance of revised/changed Terms and Conditions

It is a platform where anyone can fill in the form with their relevant details. Once verified, they can start selling.

It takes 48 hours after registration. We take some time to scrutinize your application but we get back to you within 3 working days.

Once your shop is created, you will receive a system-generated email where you can log in to your Seller Hub and enjoy selling. There, you can update prices, add promotions, process orders and view your performance.

 

The following Terms of Use have been produced as guidelines and protection for our customers. For all legal purposes, including terms and conditions, the privacy policy in relation to the Subkuchpk.com website and the operations of Subkuchpk.com, SUBKUCHPK (Private) Limited (the parent company) is represented by “Subkuchpk.com” in this document.

Use of Subkuchpk.com is free of charge, and anyone may freely browse through the website, product listing and other sections that are relevant to your interest. However, by using Subkuchpk.com (which includes browsing through the website without purchasing any item) a user hereby agrees to:

Being of legal age to make a purchase, which means that the user is over 18 years of age and capable of being legally bound in a legal contract of any form, be it with Subkuchpk.com, the vendors or any other third parties. If the user is not of legal age, s/he must be assisted by a parent or guardian to make any purchase on his/her behalf.

 

Not upload any content, or share any such information on or through Subkuchpk.com that is against morals and ethics of our society, or unlawful in anyways, or commit any act which would be unlawful as provided in the Prevention of Electronic Crimes Act, 2015, the Pakistan Penal Code (Act XLV of 1860) and other applicable laws of Pakistan.

 

Not engage in any commercial activity by using any of the Subkuchpk.com features, which include, but are not limited to, product listings, user reviews, product sharing and recommendations, “Likes”, product requests, contact emails etc.

 

Not interfere or be a cause of disruption or disturbance in the offering of service to other users of Subkuchpk.com and not harass, disturb, or intimidate other users or treat users in a hostile manner for any reason whatsoever.

 

Not impersonate another person or entity, nor provide incorrect information including names, contact details, delivery and payment collection addresses etc.

 

Not attempt to gain unauthorized access to any portion or feature of the Subkuchpk.com website, or any other systems or networks connected to Subkuchpk.com or to any Subkuchpk.com server, computer, network, or any of the services offered on or through Subkuchpk.com Website, by any illegitimate means.

 

Not use any manual or automatic method to access, acquire, copy or monitor any portion of the Website or any Content on the Website, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. Subkuchpk.com reserves the right to bar/restrict or report any such activity to relevant authorities and take strict legal action for remedies which include monetary damages and specific performance.

 

Not probe, scan or test the vulnerability of the website or any network connected to the Website nor breach the security or authentication measures on the website or any network connected to the Website.

 

Not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Subkuchpk.com Website, or any other customer of Subkuchpk.com, including any Subkuchpk.com account not owned by you, to its source, or exploit the Subkuchpk.com Website or any service or information made available or offered by or through the Subkuchpk.com Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Subkuchpk.com Website.

 

Subkuchpk reserves the right to change Terms and Conditions without any prior notice.

 

For discounted products, in case of order cancellation due to any reason, Subkuchpk shall be liable to refund the amount paid (after deduction) by the user and not the full amount before the discount applies.

 

Account

To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

Pricing and acceptance of an order

·         It is the right of Subkuchpk to refuse or cancel any order for any reason at any time. You may be asked for further information (not just limited to the phone number and the address) before we accept your order.

 

·         (In terms of payment via credit or debit cards, we reserve the right to get further verification regarding identification, personal information, the residence, place of delivery and the ability for the user to make the payment by the user (like banking information). The inability or the lack of provision of such information may lead to Subkuchpk cancelling your order immediately. If there is doubt or suspicion regarding fraudulent activity and misuse of credit card or debit card to make a payment for the purchase of the product will also lead to the possible cancellation of the order immediately.)

 

·         It is our duty to provide the information posted on the website as accurately as possible. However, there might be errors, such as the product being mispriced. It will be our top priority to make the corrections as soon as possible. However, Subkuchpk reserves the right of refusal and cancellation of an order at any given time for which we may or may not inform you. We have the right to cancel or refuse delivery even if you have paid in case the product is mispriced or not shown correctly, we will compensate for the charged credit card price in case the order is cancelled or refused.

Data that we collect 

 

We may collect various pieces of information if you seek to place an order for a product with us on the Site.

We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and that you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt-out at any time.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your address details, bank details (for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Other uses of your Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt-out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Competitions

For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User's means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Third parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising from third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Web browser Cookies

The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.