terms and conditions (“Terms and Conditions”) are applicable not only to the
Site, but all of its subsidiaries, divisions, and affiliate operated websites
which reference these Terms and Conditions.
SUBKUCHPK E-Com, Subkuchpk.com serves as
a unique and full featured e online platform, also acts as the enabler of
technology, logistics, and payments and after sales support solutions required
to provide a sound and unique shopping experience to its customers and vendors.
Welcome to Subkuchpk.com
also hereby known as “we", "us" or " SUBKUCHPK". We
are an online marketplace and these are the terms and conditions governing your
access and use of Subkuchpk along with
its related sub-domains, sites, mobile app, services and tools (the
"Site"). By using the Site, you hereby accept these terms and
conditions (including the linked information herein) and represent that you
agree to comply with these terms and conditions (the "User
Agreement"). This User Agreement is deemed effective upon your use of the
Site which signifies your acceptance of these terms. If you do not agree to be
bound by this User Agreement please do not access, register with or use this
By using Subkuchpk.com
refund policy of the Site. Please read the Terms and Conditions carefully
before using Subkuchpk.com.
access to the Site is subject to your understanding and acceptance of following
Terms and Conditions. However, you are requested to discontinue the use of the
Site if you do not accept the Terms and Conditions.
The Site reserves the right
to add, remove, change, or modify any clause of the Terms and Conditions
anytime without providing any prior notice. The changes, modification, removal
and addition of any information on the Site will be considered effective from
the time it is posted. Users are advised to regularly check the Terms and
Conditions of the Site to stay updated. If you continue to use the Site even
after changes, then it will constitute as your acceptance of revised/changed
Terms and Conditions
It is a
platform where anyone can fill in the form with their relevant details. Once
verified, they can start selling.
It takes 48
hours after registration. We take some time to scrutinize your application but
we get back to you within 3 working days.
Once your shop is created, you will receive a
system-generated email where you can login to your Seller Hub and enjoy
selling. There, you can update prices, add promotions, process orders and view
produced as guidelines and protection for our customers. For all legal
website and the operations of Subkuchpk.com, SUBKUCHPK (Private) Limited (the
parent company) is represented by “Subkuchpk.com” in this document.
Use of Subkuchpk.com is free of charge,
and anyone may freely browse through the website, products listing and other
sections that are relevant to your interest. However, by using Subkuchpk.com
(which includes browsing through the website without purchasing any item) a
user hereby agrees to:
Being of legal age to
make a purchase, which means that the users is over 18 years of age and capable
of being legally bound in a legal contract of any form, be it with Subkuchpk.com,
the vendors and any other third parties. If the user is not of legal age, s/he
must be assisted by a parent or guardian to make any purchase on his/her
Not upload any content,
or share any such information on or through Subkuchpk.com that is against
morals and ethics of our society, or unlawful in any ways, or commit any act
which would be unlawful as provided in the Prevention of Electronic Crimes Act,
2015, the Pakistan Penal Code (Act XLV of 1860) and other applicable laws of
Not engage in any
commercial activity by using any of the Subkuchpk.com features, which includes,
but is not limited to, product listings, user reviews, product sharing and
recommendations, “Likes”, product requests, contact emails etc.
Not interfere or be a
cause of disruption or disturbance in the offering of service to other users of
Subkuchpk.com and not harass, disturb, or intimidate other users or treat users
in a hostile manner for any reason whatsoever.
Not impersonate another
person or entity, nor provide incorrect information including names, contact
details, delivery and payment collection addresses etc.
Not attempt to gain
unauthorized access to any portion or feature of the Subkuchpk.com website, or
any other systems or networks connected to Subkuchpk.com or to any Subkuchpk.com
server, computer, network, or to any of the services offered on or through Subkuchpk.com
Website, by any illegitimate means.
Not use any manual or
automatic method to access, acquire, copy or monitor any portion of the Website
or any Content on the Website, or in any way reproduce or circumvent the
navigational structure or presentation of the Website or any Content, to obtain
or attempt to obtain any materials, documents or information through any means
not purposely made available through the Website. Subkuchpk.com reserves the
right to bar/restrict or report any such activity to relevant authorities and
take strict legal action for remedies which include monetary damages and
Not probe, scan or test
the vulnerability of the website or any network connected to the website nor
breach the security or authentication measures on the website or any network
connected to the Website.
Not reverse look-up,
trace or seek to trace any information on any other user of or visitor to the Subkuchpk.com
Website, or any other customer of Subkuchpk.com, including any Subkuchpk.com
account not owned by you, to its source, or exploit the Subkuchpk.com Website
or any service or information made available or offered by or through the Subkuchpk.com
Website, in any way where the purpose is to reveal any information, including
but not limited to personal identification or information, other than your own
information, as provided for by the Subkuchpk.com Website.
Subkuchpk reserves the
right to change Terms and Conditions without any prior notice.
products, in case of order cancellation due to any reason, Subkuchpk shall be
liable to refund the amount paid (after deduction) by the user and not the full
amount before discount applies.
To access certain
services offered by the platform, we may require that you create an account
with us or provide personal information to complete the creation of an account.
We may at any time in our sole and absolute discretion, invalidate the username
and/or password without giving any reason or prior notice and shall not be
liable or responsible for any losses suffered by, caused by, arising out of, in
connection with or by reason of such request or invalidation.
Pricing and acceptance of order
is the right of Subkuchpk to refuse or cancel any order for any reason at any
time. You may be asked for further information (not just limited to the phone
number and the address) before we accept your order.
terms of payment via credit or debit cards, we reserve the right to get further
verification regarding identification, personal information, the residence,
place of delivery and the ability for the use to make the payment by the user
(like banking information). The inability or the lack of provision of such
information may lead to Subkuchpk cancelling your order immediately. If there
is doubt or suspicion regarding fraudulent activity and misuse of credit card
or debit card to make a payment for the purchase of product will also lead to
the possible cancellation of the order immediately.)
is our duty to provide the information posted on the website as accurately as
possible. However, there might be errors, such as the product being mispriced.
It will be our top priority to make the corrections as soon as possible. However,
Subkuchpk reserves the right of refusal and cancelation of an order at any
given time for which we may or may not inform you. We have the right to cancel
or refuse delivery even if you have paid in case the product is mispriced or
not showed correctly, we will compensate for the charged credit card price in
case the order is cancelled or refused.
Data that we collect
We may collect various pieces
of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the
Site and any possible later claims, and to provide you with our services. We
may collect personal information including, but not limited to, your title,
name, gender, date of birth, email address, postal address, delivery address
(if different), telephone number, mobile number, fax number, payment details,
payment card details or bank account details.
We will use the information you provide to enable us to process your orders and
to provide you with the services and information offered through our website
and which you request. Further, we will use the information you provide to
administer your account with us; verify and carry out financial transactions in
relation to payments you make; audit the downloading of data from our website;
improve the layout and/or content of the pages of our website and customize
them for users; identify visitors on our website; carry out research on our
users' demographics; send you information we think you may find useful or which
you have requested from us, including information about our products and
services, provided you have indicated that you have not objected to being
contacted for these purposes. Subject to obtaining your consent we may contact
you by email with details of other products and services. If you prefer not to
receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery
of the product to you (for example to our courier or supplier). You must only
submit to us the Site information which is accurate and not misleading and you
must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot
be retrieved directly by us. However, you may access this information by
logging into your account on the Site. Here you can view the details of your
orders that have been completed, those which are open and those which are
shortly to be dispatched and administer your address details, bank details (for
refund purposes) and any newsletter to which you may have subscribed. You
undertake to treat the personal access data confidentially and not make it
available to unauthorized third parties. We cannot assume any liability for
misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal
information for opinion and market research. Your details are anonymous and
will only be used for statistical purposes. You can choose to opt out of this
at any time. Any answers to surveys or opinion polls we may ask you to complete
will not be forwarded on to third parties. Disclosing your email address is
only necessary if you would like to take part in competitions. We save the answers
to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites,
our products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a
public holiday anywhere in Pakistan) of receipt of your instruction we will
cease to send you information as requested. If your instruction is unclear we
will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the users and
usage of certain aspects of the Site or a link contained in an email to those
registered to receive them, and supplying that anonymized data to third parties
such as publishers. However, that anonymized data will not be capable of
identifying you personally.
For any competition we use
the data to notify winners and advertise our offers. You can find more details
where applicable in our participation terms for the respective competition.
Personal identification information
We may collect personal
identification information from Users in a variety of ways, including, but not
limited to, when Users visit our site, fill out a form, and in connection with
other activities, services, features or resources we make available on our
Site. Users may be asked for, as appropriate, name, email address. Users may,
however, visit our Site anonymously. We will collect personal identification
information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, except
that it may prevent them from engaging in certain Site related activities.
How we protect your information
We adopt appropriate data
collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your
personal information, username, password, transaction information and data
stored on our Site.
Sharing your personal information
We do not sell, trade, or
rent Users personal identification information to others. We may share generic
aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted
affiliates and advertisers for the purposes outlined above.
Non-personal identification information
We may collect non-personal
identification information about Users whenever they interact with our Site. Non-personal
identification information may include the browser name, the type of computer
and technical information about Users means of connection to our Site, such as
the operating system and the Internet service providers utilized and other
Third parties and Links
may pass your details to other companies in our group. We may also pass your
details to our agents and subcontractors to help us with any of our uses of
to assist us with delivering products to you, to help us to collect payments
from you, to analyze data and to provide us with marketing or customer service
We may exchange information with third parties for the purposes of fraud protection
and credit risk reduction. We may transfer our databases containing your
personal information if we sell our business or part of it. Other than as set
third parties without obtaining your prior consent unless this is necessary for
by law. The Site may contain advertising of third parties and links to other
sites or frames of other sites. Please be aware that we are not responsible for
the privacy practices or content of those third parties or other sites, nor for
any third party to whom we transfer your data in accordance with our Privacy
Web browser Cookies
acceptance of cookies is not a requirement for visiting the Site. However, we
would like to point out that the use of the 'basket' functionality on the Site
and ordering is only possible with the activation of cookies. Cookies are tiny
text files which identify your computer to our server as a unique user when you
visit certain pages on the Site and they are stored by your Internet browser on
your computer's hard drive. Cookies can be used to recognize your Internet
Protocol address, saving you time while you are on, or want to enter, the Site.
remember who you are when you want to amend your shopping cart without having
to re-enter your email address) and not for obtaining or using any other
information about you (for example targeted advertising). Your browser can be
set to not accept cookies, but this would restrict your use of the Site. Please
private details and are free from viruses. If you want to find out more
information about cookies, go to https://www.allaboutcookies.org or to find out
about removing them from your browser, go to
This website uses Google Analytics, a web analytics service provided by Google,
placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of the website, compiling reports on website activity
for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
the appropriate settings on your browser, however please note that if you do
this you may not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about you by Google
in the manner and for the purposes set out above.
have in place appropriate technical and security measures to prevent
unauthorized or unlawful access to or accidental loss of or destruction or
damage to your information. When we collect data through the Site, we collect
your personal details on a secure server. We use firewalls on our servers. Our
security procedures mean that we may occasionally request proof of identity
before we disclose personal information to you. You are responsible for
protecting against unauthorized access to your password and to your computer.
you are concerned about your data you have the right to request access to the
personal data which we may hold or process about you. You have the right to
require us to correct any inaccuracies in your data free of charge. At any
stage you also have the right to ask us to stop using your personal data for
direct marketing purposes.
Your acceptance of these terms
By using this Site, you
signify your acceptance of this policy. If you do not agree to this policy,
please do not use our Site. Your continued use of the Site following the
posting of changes to this policy will be deemed your acceptance of those