Delivery will be made to the address specified by you on the completed order form.

We will deliver your order to the main entrance of the delivery address. At your request, our driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if the driver has your permission and our driver believes that it is safe and practical to do as you request. We always reserve the right to deliver only to the main entrance of the delivery address.

Delivery times will be agreed with you at the time of placing your order.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control. We currently deliver in Karachi, Pakistan

We provide free delivery for order an order amount more than Rs.9999. We charges Rs.200 to all orders placed on our online Grocery store with a Cart Value which is lower than Rs.9999.

Acceptance

Your order is an offer to buy from us. A contract is only formed when we notify you that we have dispatched your order or notify you that your order is available to collect at the store (as applicable). At any point up until then, we may decline to supply the goods to you.

Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.

Although we will always try to cater for your orders, an order of large quantities of a line can only be fulfilled at the discretion of the store. For example, if you were to make an order of 1000 bottles of Pepsi which would use up all that store’s stock, the store may only deliver 250 bottles.

Prices

We do our best to quote best possible prices but as daily fluctuation in prices of products and depreciation or appreciation of currency the prices on our Grocery website are guide prices only. The actual price you pay will be the price charged at the time your order will deliver. The actual order value cannot be determined until the day of delivery because the prices stated on the website may vary either above or below the prices in store on the day your order is picked and delivered.

If you have any queries please contact our Customer Services Team on 02135833208, Monday to Saturday 9 am to 11 pm and Sunday 11 am to 8 pm.

Payment

Currently, you can pay by Cash on delivery only.

Customer Services

If you have an order query, please e-mail us at [email protected]